Support numbers

This directory is intended for Canadian customers only.

Consumer products

Monday to Friday 9:00 a.m. to 5:00 p.m. (Eastern Time) – Closed Saturday & Sunday
Customer Care Centre

Note: A fee will be charged for support provided on out-of-warranty products.

Online Product Support 1-800-561-5505

Parts & Accessories

Reliable Parts Limited (National locations)
- 30 Locations nationwide

Note: Please contact Reliable Parts Limited via their online contact form or call their toll free line for the nearest location.

1-800-663-6060

Business / Industrial products - Sales

Monday to Friday: 9:00 a.m. to 17:00 p.m. (Eastern Time) - Closed Saturday & Sunday
Air Conditioners email: ductless@ca.panasonic.com
Business Communication Solutions (Hosted PBX Services) 1-866-214-4620
email: hostedsolutions@ca.panasonic.com
Business Communication Solutions (On Premise Systems) 1-800-635-3587
email: bcs@ca.panasonic.com
Consumer Batteries email: consumerbatteries@ca.panasonic.com
Cordless Power Tools 1-800-529-0849
email: powertools@ca.panasonic.com
Document Systems 1-800-635-3587
email: scanner@ca.panasonic.com
Enterprise Solutions email: enterprise_marketing@ca.panasonic.com
Hospitality Systems 905-238-2267
email: hospitality@ca.panasonic.com
Industrial Batteries 905-238-4005
email: ind_batteries@ca.panasonic.com
Large Format LEDs email: enterprise_marketing@ca.panasonic.com
Lighting Products email: lighting@ca.panasonic.com
Presentation and Display Products 1-877-559-8473
email: pids@ca.panasonic.com
Professional Imaging 905-238-2267
email: profimaging@ca.panasonic.com
Security Systems 1-877-495-0580
email: cctv@ca.panasonic.com
Toughbook Products 1-866-413-3099
email: toughbookcomputers@ca.panasonic.com
Vacuum Insulation Panels 905-238-4048
email: vip@ca.panasonic.com
Ventilation Fans email: ventilationfans@ca.panasonic.com

Business / Industrial products - service

Monday to Friday: 9:00 a.m. to 17:00 p.m. (Eastern Time) - Closed Saturday & Sunday
Air Conditioners 1-800-851-1235
email: ductless@ca.panasonic.com
Business Communication Solutions (Hosted PBX Services) Please contact your Panasonic authorized dealer.
Business Communication Solutions (On Premise Systems) Please contact your Panasonic authorized dealer.
Business Communication Solutions (SIP Terminal - Repair Service) 1-855-866-0018
email: pananet@pananetservice.com
Closed Circuit Security Systems - CCTV 1-888-736-2816
email: CCTV_support@ca.panasonic.com
Document Systems Please contact your Panasonic authorized dealer.
Panasonic Servicentre (Industrial Products) 905-238-4045
Presentation & Display
1-855-639-9717
email: P-D_Service@ca.panasonic.com
Professional Imaging Service/Support 1-855-412-9707
email: pi_service@ca.panasonic.com
Toughbook Notebook PC Technical Support 1-800-668-8386
email: notebooks@ca.panasonic.com

Panasonic canada inc.

Estore (Shopping) 1-855-806-1175
email: shopping@ca.panasonic.com
Privacy email: chiefprivacyofficer@ca.panasonic.com
5770 Ambler Drive
Mississauga, Ontario,
Canada, L4W 2T3
(Main Reception)    905-624-5010